The position is a full-time permanent position. The store manager’s primary purpose is to lead the team and manage every aspect of the retail business to ensure steady profit growth. We believe that the store manager is the heart of the store and we are looking for someone who has the entrepreneurial spirit to lead the store.

Responsibilities included but not limited to;

• Own all aspects of retail operations, including customer satisfaction, sales, budgets, and overall financial performance of the store
• Manage labor costs through effective scheduling and floor management
• Recruit, develop, train, and motivate a team of barista and shift leads. Maintain a healthy rooster of staff in accordance to need.
• Responsible for the proper flow of store inventory by ensuring the inventory counts are done in a prompt and precise manner and ordering the appropriate amount of inventory.
• Deliver high quality customer service to our customers and cultivate loyal fan customers
• Communicate and work closely with the management team to make sure there is no gap in communication.
• Ensures food safety standards are executed to provide high quality, safe drinks for customers
• Completes other duties as assigned and required to meet the needs of the business

To succeed in this role, you should have the following skills and experience:

• Minimum of 1 year store leadership experience or 2 years assisting store leaderships in a retail environment ideally in food and beverage
• Strong communication skills with excellent team management ability
• Ability to work under pressure and think on your feet.
• Openness to learning and willingness to work hard for the better of the company.
• A can do attitude and organize personality.
• Flexibility in location- could be transferred to different locations for growth.
• Multilingual capabilities (Chinese/Cantonese is a big plus)

Please send your resume and a simple about-me letter to hr@yangteashop.com. Please use subject heading < STORE MANAGER_LOCATION_NAME >

The position is a full-time (32-40 hrs) permanent position and paid hourly. The shift supervisor’s primary purpose is to skillfully prepare beverages; upkeep storefront; and engage our customers with excellent customer service. The shift supervisor will also undergo management training and be given opportunity to learn all aspect of store management.

Upward mobility is projected quickly for the barista after demonstration of good performance. Opportunities will be given to grow into store lead and corporate head office positions upon fulfilling key performance indicators.

To succeed in this role, you should have the following skills and experience

• Completion of post-secondary education of 2 years minimum.
• Minimum of 6 months leadership experience in volunteer or paid positions.
• Ability to work under pressure and think on feet.
• Openness to learning and willingness to work hard for the better of the company.
• A can do attitude and organize personality.
• Flexibility in location- could be transfer to different locations for growth.
• Multilingual capabilities is a plus. (Chinese/Cantonese is a big plus)

Please send your resume and a simple about-me letter to hr@yangteashop.com. Please use subject heading < SHIFT SUPERVISOR_LOCATION_NAME >

We are looking for an outgoing full time Barista with great personality to join our awesome team! This will be a full time (35-40 hours) role paid hourly.

Previous experience in a restaurant or fast-food establishment preferred but not necessary – full training is provided.

The ideal candidate is friendly and outgoing; has a sense of urgency; is neat, professional and organized. But mostly, we are looking for GREAT people skills!

Duties include: beverage and food preparation; operation of take-out POS; greeting and providing our guests with an exceptional experience.

Availability: weekdays and weekend (days, nights, holidays)

Please send your resume and a simple about-me letter to hr@yangteashop.com. Please use subject heading < FTBARISTA_LOCATION_NAME >

The position is a part-time intern position between 4-6 months. Hours are flexible and the intern will be able to work from home. The intern will be responsible for the creative output of the brand which includes social media creatives, posters, ads and others as needed. We are willing to assist the intern in completing their course requirements when necessary. Successful candidate has a high chance of transitioning into a full-time employee after internship.

Skillsets we are looking for;

• Knowledgeable in key design programs, including Adobe Suite products such as InDesign, Photoshop, Illustrator
• Enrollment in a Graphic Design, Media Production, or other related programs at the junior or intermediate (preferred) level with a co-op option.
• Knowledge of digital marketing including social media and SEO and video editing is an asset
• Able to work independently, be deadline and detail-oriented
• Have a keen creative eye and have strong organizational skills
• Ambitious and looking for an opportunity to prove themselves
• Some photography skills an asset.

Perks we offer;

• flexible hours and collaborative environment
• opportunity for growth within the company
• free bubble tea!

To apply please send your resume and a cover letter with your application to hr@yangteashop.com. Please use subject heading < Graphic Design Intern_Name_ Application >